Just like every other area of modern business, car dealerships are moving with the times and utilising modern technology to improve the visitor experience. A big part of this revolves around smartphones. People rely on apps for more and more of their everyday activities, as well as their shopping needs. So, if you run a car dealership yourself, let’s take a look at some of the apps that can help you to do it even more successfully.
The ultimate goal of car dealers is to get prospects into the showroom itself, but more and more customers are doing a lot of their browsing online. Therefore, you need to make this whole process as appealing as possible. SnapCell is an app that can help with this by allowing you to shoot more professional walkaround videos, as well as offering a virtual test drive. You can also use it to instigate a two-way chat with customers to answer some of their main questions and queries before they set foot in the showroom itself.
Auto Repair Invoicing
If you run a dealership that sells second-hand cars or does repairs, the Auto Repair Invoicing app is one that can make your life a lot easier. The main purpose of the app is to allow you to diagnose any issues that a car is having quickly and easily. You can then create job cards and repair orders. It also allows for the generation of online invoices, which can then be easily sent across to customers.
Next up on the list, we have DealerApp Vantage, which comes with a whole host of different features including My Garage. Essentially, this allows you to put in a range of vehicle details such as the size of the tires, insurance information, and oil type. Customers can book service appointments directly through the app, so this takes away the necessity of always having to take phone calls, which can often be a time-consuming part of the day. You can also create an entire inventory of everything that you have in stock, which allows for easy browsing before your customers come into the showroom.
Offering many similar services that we have already discussed above, this app also offers features such as a payment calculator, a map with the cheapest places to buy fuel, and roadside assistance, if this is necessary. You can also integrate it with your current existing systems including your CRM, DMS and Online Scheduling system. This way, you do not have to worry about making the switch over to an entirely new system.
Any one of these apps can prove to be highly useful to your car dealership. So, it is certainly worth trying them out as a starting point. You can then see what an impact they have on your shop. Of course, it will take a bit of time before you get used to all of the different features and work out how to use them effectively.