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Image credit: HealthHero

London-based HealthHero, a healthtech company that offers a suite of virtual healthcare services via phone, video calls, and online chat, has announced the acquisition of Paris-based medical video consultation firm Qare. 

The financials of the deal were not disclosed.

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Qare – medical video consultation services

The company was founded in 2016 by Alexandre Brel, Augustin Chatenet, and David Lescure. Qare is a platform that provides medical video consultation services. The company’s mission is to transform access to healthcare in France by combining medical expertise with digital innovation.

The practitioners available on Qare are continuously trained in teleconsultation. They practice in France and are all registered with the Council of the Order of Physicians.

The company has been changing healthcare to better serve patients and practitioners alike. In 2020 it acquired Doctopsy and also became France’s leading provider of digital mental healthcare.

Stephane Guinet, CEO of Kamet Ventures, says,“We created Qare in order to empower patients by offering them access to a holistic set of personalised medical services that were previously only available in-person. Following its tremendous growth, we are delighted to see it join forces with HealthHero to set the gold standard of what patient-centric telemedicine can look like.”

Aim of this acquisition

According to HealthHero, with this acquisition, it aims to be the largest telehealth provider in Europe.

With this development, HealthHero now offers across markets and services, with direct-to-consumer, B2B, and business-to-government offerings in the UK, Germany, the Republic of Ireland, and France. 

In addition, it also claims to provide a holistic clinical offering including GP support, prescription services, mental health consultations, and musculoskeletal specialists.

Speaking on the acquisition, HealthHero’s CEO & co-founder Ranjan Singh, says, “This is the most significant telehealth acquisition in Europe in recent times, and firmly secures HealthHero’s dominance in the growing telehealth sector, in the largest healthcare market in the world.”

With Qare as part of its business, HealthHero now covers 22 million lives and is on track to provide just under 3 million consultations this year.

Singh further adds, “While we now provide 3 million consultations a year – the most any company will have achieved in Europe – with up to 70 – 80 per cent of all GP consultations across Europe able to be delivered remotely, this is just the beginning of HealthHero’s growth potential. By working with the best in each market, we are aiming to deliver the best patient outcomes across the continent for each and every one of these consultations.”

Olivier Thierry, CEO of Qare, who in addition to his current role, will join the Senior Management Group of HealthHero, says, “Europe is seeing an explosion of telehealth businesses. We are convinced that tomorrow’s healthtech champions will be European. We share with HealthHero a common European vision for quality and innovative care accessible to all, powered by technology.”

About HealthHero

Founded in 2019 by Ranjan Singh, HealthHero offers remote access to experienced doctors and expert clinicians directly to patients, insurance-policy holders, and employees. It offers a suite of virtual healthcare services digitally via phone, video calls, and online chat.

Earlier this year, in January, the company acquired Ireland’s holistic telehealth service, MyClinic.