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Metrology Department Serves Notice To Meesho Over Non-Compliance

The Metrology Department sent the notice alleging the startup is non-compliant with the Legal Metrology Act

The notice mentions instances where the products listed do not have the country of origin details

Violations can result in a penalty of up to INR 1 Lakh each

Ecommerce unicorn Meesho has been served a legal notice by the Metrology Department over the alleged non-compliance with the country of origin rules. Such a policy mandates ecommerce entities to show a product’s country of origin on their platforms.

According to an ET report, the Metrology Department had sent a ‘final reminder’ to Meesho on January 21, seeking the startup’s response on the matter.

The first notice was sent on December 31, 2021. In the January notice, the Department told Meesho that it will be ‘constrained’ to move court.

Incidentally, when Inc42 talked with Meesho, it said that it has received no notices from the Metrology Department, and said that it has reached out to the department for further clarification on the matter.

When asked about what the issue could be, Meesho said that it is compliant with the metrology rules, and has not yet figured out what could have triggered the issuance of the notice.

“It could be a human error,” Meesho told Inc42.

Incidentally, the country of origin is something that the seller has to mention, and an ecommerce portal can enforce the mandate by threatening suspension of seller accounts that are non-compliant. However, the notice sent to Meesho had screenshots of some of the product listings on the platform to show that they had inadequate details.

Notably, according to the report mentioned previously, Meesho has been fined last year for the alleged non-compliance; then the startup was fined INR 75,000. However, that amount is insignificant for Meesho, given that it has a monthly burn rate of $40 Mn.

In 2020, in the wake of border tensions with China, the government ordered the ecommerce players to add the country of origin as mandatory information on all the listings on their platforms.

In 2021, the centre had slapped as many as 148 notices on ecommerce players for not complying with the mandatory display of the ‘country of origin’ tag on products sold. The government has collected up to INR 34 Lakh worth of fines for non-compliance with the ‘country of origin’ listing. According to the Legal Metrology Act, such violations can result in a penalty of up to INR 1 Lakh each.

Previously, the government has repeatedly made its stance clear over multiple meetings with ecommerce companies such as Amazon India and Walmart-owned Flipkart.

A recent survey conducted by LocalCircles, a social media platform, noted that 35% of the users could not find MRP information, and only 31% were able to find the ‘best before’ date.

Founded by IIT-Delhi graduates Vidit Aatrey and Sanjeev Barnwal in 2015, Meesho is an online reseller network for individuals and small and medium businesses (SMBs), who sell products within their network on social channels such as WhatsApp, Facebook, and Instagram.

It has about 13 Mn individual entrepreneurs, bringing the ecommerce benefits to 45 Mn customers pan India. Meesho claims to have delivered orders from more than 100K registered suppliers to over 26K pin codes across 4,800 cities, generating more than INR 500 Cr ($68 Mn at current conversion rate) in income for individual entrepreneurs.

Last year, Meesho raised $300 Mn in a round that took its valuation to over $1 Bn, making it India’s first social commerce unicorn.

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