PVV Srinivasa Rao joins Atria Convergence Technologies as CEO
ACT Fibernet (Atria Convergence Technologies Ltd.), a fiber-focused wired broadband ISP (Internet Service Provider), has appointed PVV Srinivasa Rao (Srini) as its new Chief Executive Officer (CEO).
In this role, Srini will guide ACT Fibernet into its next phase of growth, continuing to build on the strategic focus areas of delivering incredibly fast speeds, superior customer experience, innovation and category expansion.
Srini brings over three decades of diverse experience across multiple categories and industries, with a proven track record in consumer goods, FMCG, and telecom sectors. Prior to joining ACT Fibernet, he was the Regional President of Asia for Mars.
Yellow.ai launches LLM-powered VoiceX
Yellow.ai, an AI-first customer service automation player, has launched VoiceX, bringing voice conversations a step closer to human-like interactions. With LLM-powered intuitive voice technology and reduced latency, VoiceX-enabled AI agents can handle high volumes of customer queries while maintaining quality and delivering natural, context-aware responses.
Traditional voice bots often sound robotic and struggle with limited conversational depth and context understanding, worsened by rigid menu navigation. Key challenges include slow response times and a lack of real-time conversational intelligence.
VoiceX addresses these inefficiencies by delivering a more human-like intelligent conversational experience. It also achieves latencies of ~1.3 second with a proprietary algorithm. As a result, VoiceX-powered AI agents can enhance customer satisfaction by 40%, reduce operational costs by 60%, and boost customer engagement by 60%.
WeWork India and Heads Up For Tails join forces to drive pet adoption with ‘Adopt Don’t Shop’
WeWork India, a workspace provider, is teaming up with Heads Up For Tails, to champion pet welfare and responsible ownership with an adoption drive called ‘Adopt Don’t Shop’. Scheduled on September 20, 2024, the adoption drive will be hosted across three cities in WeWork Galaxy (Bengaluru), WeWork Raheja Platinum (Mumbai), and WeWork Forum (NCR).
The initiative aims to raise awareness and inspire action towards improved pet care, with a strong focus on advocating for responsible pet adoption.
Adopt Don’t Shop is dedicated to animals and animal lovers, and pet parents can join the event along with their furry friends. Attendees can meet cats and dogs–each with their own unique personality, and ready to be adopted.
PayU unlocks climate finance potential in India
Financial services provider PayU has announced the extension of its strategic partnership with Footprint Lab, an Australian Cleantech startup. Together, PayU and Footprint Lab are bringing climate finance directly to the Indian consumers by providing them with an option to offset carbon impact of their daily purchases at payment checkout.
As part of this first-of-its-kind partnership with an Indian payment aggregator, PayU will integrate Footprint Lab’s advanced carbon measurement data into its payment checkout infrastructure. As consumers complete their purchases on PayU’s checkout page, they will be informed of the carbon emissions associated with their transactions.
For the first time, Indian consumers will have an option to offset their carbon impact by making a minuscule additional payment. These additional funds will be directed to a trusted entity, who will purchase carbon credits to execute various sustainable projects across India.
Infinity Learn by Sri Chaitanya announces scholarship exam SCORE Online
Infinity Learn by Sri Chaitanya has launched a scholarship exam, the SCORE Online 2024, to reward and recognise meritorious learners who aim high in their careers.
With up to 100% scholarships on Infinity Learn courses amounting to Rs 1 crore, this initiative empowers learners from classes 3 to 12 by strengthening their fundamentals through CBSE school academics, foundation courses, and test preparation for exams like JEE Main, JEE Advanced, and NEET.
The goal is to create toppers in these competitive exams and pave the way for bright career paths.
Two Brothers Organic Farms appoints former Zivame executive Arijit Gorai as New CGO
Two Brothers Organic Farms has appointed Arijit Gorai as Chief Growth Officer (CGO) as a part of its ongoing expansion at the senior leadership level.
In his new role, Arijit will be responsible for expanding the D2C brand’s presence across multiple channels and improving its customer experience.
His responsibilities will also include innovating product offerings to meet the growing demand for organic food products and enhancing their presence in key international markets. Earlier this month, Two Brothers Organic Farms also announced the appointment of its new Chief Operating Officer (COO), and additional senior-level hiring is in progress.
The series of appointments follows the company’s successful Series-A funding round led by Rainmatter, an investment initiative by Zerodha that is expected to support future growth measures.
