An emailed statement said the company would not limit the functionality of how WhatsApp works in the coming weeks.
“Instead, we will continue to remind users from time to time about the update…We hope this approach reinforces the choice that all users have whether or not they want to interact with a business. We will maintain this approach until at least the forthcoming PDP (Personal Data Protection) law comes into effect,” the spokesperson added.
Controversial policy update
The spokesperson reiterated that the recent update does not change the privacy of people’s personal messages.
Its purpose is to provide additional information about how people can interact with businesses if they choose to do so, the spokesperson added.
According to sources, WhatsApp had been warned that necessary steps in accordance with the law would be taken if a satisfactory response was not received within seven days.
WhatsApp faces backlash
WhatsApp, which has 53 crore users in India as per government data, had faced severe backlash over user concerns that data was being shared with parent company, Facebook.
The platform had said there was no universal or uniform time limit after which it would start to delete accounts as each user would be dealt with on a case-to-case basis.
In January this year, WhatsApp had informed users about the changes in its terms of service and public policy through an in-app notification. Users were initially given time till February 8 to agree to the new terms in order to continue using the platform.
However, widespread criticism over WhatsApp’s alleged sharing of user information with Facebook had forced the messaging platform to postpone the February deadline to May 15.
WhatsApp, in the past, has said it is open to answering any questions from the government on privacy and that it will continue to explain to users that their messages are end-to-end encrypted.