PM Narendra Modi calls for India’s leadership in 6G, ethical AI and data privacy at India Mobile Congress 2024

Prime Minister Narendra Modi highlighted India's leadership in setting global standards in 6G, ethical AI, and data privacy at India Mobile Congress (IMC) 2024. He highlighted the four pillars of…

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Dvara Research empowers a billion UPI users by redesigning its digital grievance redressal system

Effective customer support is crucial for user-centricity, Deepti George, Deputy Executive Director and Head of Strategy at Dvara Research said at TechSparks 2024.While it is often viewed as a cost…

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UPI Wallets vs UPI: Why Choosing Wallets for Small Payments is a Wise Move?

India’s digital payment ecosystem has witnessed a revolution in recent years, with UPI (Unified Payments Interface) becoming the go-to platform for millions. However, a newer contender is gaining momentum for…

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Zepto to shift domicile back to India, initiates process with NCLT

Quick commerce unicorn Zepto is planning to shift its domicile back home from Singapore as it looks to strengthen its domestic presence through Indian investments. “It’s true we are working…

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PhonePe Slashes Customer Support Workforce by 60%, Rides High on AI Chatbots

PhonePe has made a significant pivot towards automation, reducing its customer support workforce by 60% over the past five years. This reduction, from 1,100 agents to just over 400, coincides…

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Peak XV unveils Surge 10 cohort with startups from eight countries, across sectors

Venture capital firm Peak XV Partners has unveiled its latest cohort comprising 14 startups from eight countries, including India, Australia, Singapore, the Philippines, China, UAE, the UK, and the US,…

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