The customer service industry is experiencing a significant shift as legacy software continues to face competition from rapidly growing AI-first solutions. This shift is completely revamping how businesses handle customer…
Apple is set to redefine artificial intelligence (AI) with the introduction of "Apple Intelligence," a comprehensive suite of AI-driven features poised to debut with iOS 18. This new branding, cleverly…
The power of employee advocacy in supercharging your social media strategy should not be underestimated. It’s a game-changing approach for businesses aiming to expand their reach, enhance engagement, and elevate…
NewsFormer upGrad executives launch The Leadership ProjectFormer upGrad executives Ketaki Kadekar and Moytreyee Konwar have launched The Leadership Project (TLP), which aims to deliver leadership content that is globally relevant…
In the world of leadership, Steve Jobs’ quip, “If you want to make everyone happy, don’t be a leader, sell ice cream,” resonates powerfully. This simple yet profound statement underscores…
Low-code SaaS platform Kissflow has laid off 45-50 employees across multiple functions of sales, marketing, and product development. According to MoneyControl, the layoffs were due to a product shutdown and subsequent…
The ‘Finfluencers’ are coming—and they have nothing to do with fans of the late musician Jimmy Buffett or television’s ‘Shark Week.’ They’re a new breed of financial influencers that have…
Fintech firm One97 Communications, the parent company of Paytm, is laying off an undisclosed number of employees and claimed that it is providing outplacement support for their smooth transition, according…
Imagine stepping into your workplace and feeling an immediate sense of belonging, connection, and camaraderie. You share laughs with colleagues, bounce ideas off each other effortlessly, and collaborate seamlessly on…
In the evolving landscape of workplace dynamics, theories and concepts that seek to optimise productivity and employee satisfaction are continually emerging. One such concept gaining traction is the Y Office…